by lgregory@trendhealthpartners.com | May 8, 2026 | Video
In this conversation, Thomas White shares a real-world example of what happens when a payer and provider, unable to resolve a disputed set of claims independently, choose a different path: bringing TREND in as a trusted third party focused solely on accuracy. What...
by lgregory@trendhealthpartners.com | Apr 20, 2026 | Video
Healthcare doesn’t lack intelligence, effort, or investment.What it lacks is the willingness to embrace discomfort. In this conversation, Jon Downie explores why meaningful transformation in healthcare requires leaders to choose the harder path: self-reflection over...
by lgregory@trendhealthpartners.com | Apr 20, 2026 | Video
In today’s healthcare environment, skillful vendor engagement isn’t optional; it’s make-or-break. In this discussion, David Gaffey and Michelle Strunk break down what separates high-performing vendor partnerships from costly, underperforming engagements and why many...
by lgregory@trendhealthpartners.com | Apr 19, 2026 | Video
Zero balance accounts are often treated as “done.” But what if they’re not? In this conversation, VP of Provider Operations David Gaffey explores why 0.5%–1.5% of net patient revenue can remain hidden in accounts that providers assume are fully resolved—and why most...
by lgregory@trendhealthpartners.com | Apr 19, 2026 | Video
For years, revenue cycle success has been measured by how much you can recover. But what if recovery is only part of the story? In this conversation, David Gaffey and Michelle Strunk explore the critical shift from a recovery mindset to a resolution-driven strategy,...
