AR RUNDOWN SERVICES

Move Forward Without Leaving Revenue Behind.

An EHR transition demands your team’s attention on what’s next. But while workflows, systems, and staff move into the future-state environment, legacy accounts receivable still needs to perform.

Trend’s AR Rundown Services provide specialized legacy AR resolution during EHR transitions, system migrations, and organizational transformation, helping accelerate cash recovery and maintain financial continuity while internal teams stay focused on a successful go-live.

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What Are AR Rundown Services?

AR Rundown Services provide dedicated resolution of legacy accounts receivable during an EHR conversion, system migration, or other major operational transition.

Trend integrates into the legacy environment to manage aging receivables, denial resolution, appeals, and payer follow-up while provider teams concentrate on implementing and stabilizing the new system.

The goal isn’t simply to work down old AR – it’s to protect financial performance while the organization moves forward.

Protect Legacy AR During an EHR Transition

A successful go-live has two sides: The new environment needs to launch successfully. The old environment still needs to perform.

During an EHR transition, internal resources naturally shift toward go-live readiness, new workflows, claim integrity, and system stabilization. Meanwhile, legacy receivables continue aging.

Without a focused AR rundown strategy, organizations can experience declining cash performance, delayed denial resolution, growing aged receivables, and increased operational fragmentation. This is a transition-capacity challenge, not a team-performance issue. 

What Makes Trend AR Rundown Different?

Built for the transition, not simply the inventory.

Trend brings experienced teams that understand the operational realities surrounding healthcare system migrations and can integrate rapidly into legacy environments without becoming another source of disruption.

Built to Support Strong Revenue Cycle Teams

Major system transitions create competing operational priorities.

Trend gives internal teams room to focus where they’re needed most.

Our AR Rundown teams operate as an extension of the provider organization, maintaining resolution velocity and workflow continuity in the legacy environment while internal resources concentrate on go-live and future-state performance.

Trend stabilizes the work you’re leaving behind so your team can focus on what’s ahead.

Why Healthcare Organizations Choose Trend

Rapid Implementation

Experienced teams integrate quickly into time-sensitive legacy environments with minimal disruption.

Deep Host-System Experience

Operational familiarity across Epic, Cerner, Meditech, STAR, Allscripts, and other healthcare platforms helps accelerate transition readiness.

Denial & Appeals Expertise

Deep payer-policy knowledge and TIA-enabled workflows help accelerate denial resolution and appeals activity.

Fully Onshore Teams

Experienced U.S.-based specialists provide collaborative, high-accountability support during critical organizational transitions.

How Trend Supports Legacy AR Resolution

Stabilize

Integrate into the legacy environment and establish continuity around aging inventory.

Prioritize

Focus resolution activity where it can create meaningful financial impact.

Resolve

Accelerate denial resolution, appeals, and payer follow-up.

Transition

Maintain visibility and financial momentum as legacy receivables move toward a controlled sunset.

Human Expertise.
Intelligent Technology.

Accelerating resolution without sacrificing accuracy.

Trend combines experienced revenue cycle specialists, deep payer-policy expertise, and technology-enabled workflows to keep legacy inventory moving toward resolution.

TIA-enabled appeals help accelerate portions of the appeals workflow, while experienced specialists maintain the judgment, follow-up discipline, and accountability complex legacy accounts require.

Technology accelerates the work.
Experienced people drive resolution.

Learn about our technology

More Than an AR Rundown

The value of legacy AR resolution doesn’t have to end with the old system.

Trend can help surface insights into:

payer behavior trends

recurring denial patterns

documentation opportunities

operational risks

denial prevention opportunities that may carry into the future-state environment

Because a transition isn’t only an opportunity to close the old environment.

It’s an opportunity to enter the new one stronger.

Recovery Today. Better Accuracy Tomorrow.

When should healthcare organizations begin planning an AR rundown?

AR rundown planning is most effective when considered as part of the broader EHR transition strategy rather than after legacy AR begins to deteriorate. Trend’s model is designed for pre-go-live or day-zero integration and rapid implementation once system access is established.

Does Trend replace our internal revenue cycle team?

No. AR Rundown Services are designed to complement internal teams by maintaining operational velocity in the legacy environment while provider resources focus on the new system and future-state workflows.

Can Trend work inside our legacy EHR or host system?

Trend has operational experience across major healthcare platforms and migration environments, including Epic, Cerner, Meditech, STAR, Allscripts, and other legacy systems.

How does Trend support denial resolution during an EHR transition?

Trend combines experienced denial specialists, payer-policy expertise, consistent follow-up, and TIA-enabled appeals workflows to help accelerate legacy denial resolution.

Are Trend's AR Rundown teams offshore?

No. Trend’s AR Rundown delivery model is fully onshore, with U.S.-based teams providing operationally embedded support during the transition.
MORE ABOUT KLAS

Proven Revenue Cycle Expertise

Trend brings deep denial resolution, payer follow-up, and healthcare system experience to one of the most operationally sensitive moments in the revenue cycle.

Our Denials Management Services have been recognized as #1 Best in KLAS, reinforcing the expertise behind the teams supporting complex provider environments.

Identify. Resolve. Prevent.

Continue Exploring Provider Solutions

Denials Management & Prevention

Combine expert appeal management, technical
and clinical reviews, DRG audit expertise, and
denial trend analysis to improve overturn rates
while addressing root causes.

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Revenue Recovery

Look beyond closed accounts to uncover reimbursement opportunities traditional provider-only reviews may not see.

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Credit Balance Management & Prevention

Validate credit balances, reduce unnecessary
refunds, improve reconciliation, and identify root
causes that drive recurring overpayment activity.

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