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Accuracy changes everything.
Identify overpayments and underpayments

IDENTIFY

Identify overpayments and underpayments
RESOLVE
Identify overpayments and underpayments
PREVENT
Payment integrity

Overpayments

Identify, resolve, and prevent unnecessary spend.

✓ Data Mining & Recovery
✓ COB Identification & Recovery
✓ ESRD Audit
✓ Clinical & Coding Validation
✓ AI Labs / Payer Intelligence

Credit Balance

Credit Balance

The intersection of payment accuracy.

✓ Credit Balance Audit + TRENDSubmit
✓ Credit Balance Management & Prevention

Denial Management

Underpayments

Identify, resolve, and prevent revenue leakage.

✓ Denial Management
✓ Zero-Balance Accounts Analysis
✓ AR Rundowns

Medical Record Review: Efficiently Obtaining Medical Records and IBs

by | Jun 2, 2022 | Article, CAVO, Health Plans & Partners, Payer Video, Video

Solving medical record review challenges can be similar to a game of Tetris – you have to manage your resources carefully to productively complete medical records and itemized bill reviews properly. A survey we issued recently asked 450 people what method their...

Implementing Machine Learning and NLP for Review Processes

by | May 25, 2022 | Article, CAVO, Health Plans & Partners, Payer Video, Payer Webinar Replay, Video

Machine learning (ML) isn’t just an algorithm that queries information. Machine Learning learns and adapts over time through a data feedback loop. Normal queries require human intervention to capture behavior changes, whereas machine learning recognizes this and makes...

Solutions for Common Pain Points in the Pre-Pay DRG Review Process

by | Sep 20, 2021 | Article, CAVO, CAVO for Payment Integrity, Health Plans & Partners

Introduced in the 1980s, a DRG  is a crucial component of today’s healthcare system. Most DRGs today are reviewed in a post-pay environment – providing challenges for both provider and payer alike. For the provider, the post-pay DRG review comes with...

Moving to Prepay DRG Reviews

by | Sep 2, 2021 | Article, CAVO, CAVO AI, CAVO for Payment Integrity, Health Plans & Partners

Let’s face it: the modern-day DRG review process is laborious, cumbersome, and quite often…exhausting. Every step from requesting the record to exchange, to preparing the document to review, and then notifying the provider of downgrades or changes takes time, effort,...

Moving DRG Into The Prepay Process: Record Exchange Challenge

by | Aug 30, 2021 | Article, CAVO, CAVO AI, CAVO for Payment Integrity, Health Plans & Partners

So you’ve selected the DRGs that you want to review…now what? Next in the process is the record exchange. One of the biggest hurdles to moving DRG reviews into the prepay process is the actual record exchange between payer and provider. Traditionally, all too often,...
Moving DRG Into The Prepay Process: The Importance of Claim Selection

Moving DRG Into The Prepay Process: The Importance of Claim Selection

by | Aug 23, 2021 | Article, CAVO, CAVO for Payment Integrity, Health Plans & Partners

To effectively move into DRG prepay process, it’s crucial for health plans to decide which claims they want to work and when. Workflow factors that ultimately determine the ability of a plan to manage the DRG prepay process, include but are not limited to: Number of...
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